Student Experience

How do I take exams?

All exams are administered through our online education platform, Moodle. You may review your exams and courses in your student account on Moodle. Read more...

What are UoPeople Foundations courses, and do I have to complete it?

Completing UoPeople Foundations is a requirement for all UoPeople students. They are specifically designed to equip students with the necessary skills Read more...

How do I register a proctor?

Once a student has registered for a course with a proctored exam they will need to click on the “add a proctor” link, which is located next to Read more...

What is a proctor and why do I need one?

A proctor is a person who monitors students during an examination. University of the People students are required to successfully complete the required Read more...

How do I drop or withdraw from a course?

Students who do not wish to participate in courses must communicate with the University in order to drop or withdraw from a course. Failure to request a Read more...

I don’t understand how my final grade is calculated?

University of the People has a grading scale which may be viewed in our Catalog. However each course has it's own syllabus detailing the specifics of Read more...

How can I appeal my grade?

Students who believe they have been graded unfairly may appeal their final course grades. Students appealing a grade should note that the burden of proof Read more...

How can I check my grades during the term?

You may review your grades in the UoPeople online learning platform, Moodle, throughout each term. Read more...

I am having difficulty locating a proctor, what can I do?

If a student is having difficulty locating a proctor, they may contact their Program Advisor to discuss who may be able to serve as a proctor for them. Read more...

Is it possible to repeat introductory courses?

Students are permitted to enroll in ENGL 0101 English Composition 1 on two occasions only, excluding course drops and withdrawals. Those who fail the Read more...

What is an elective course?

Electives enable students to select coursework tailored to personal interests and offer the opportunity to acquire breadth beyond that specified in Read more...

Is it compulsory to take proctored exams?

Every undergraduate student at UoPeople must take proctored exams prior to graduation. Students that are taking a course, which is listed in the Proctored Read more...

Am I required to attend my courses at a special date or time?

At UoPeople, there are no set times for lectures, discussions, or any other activities. However, each course is divided up into units we call Learning Read more...

Can my proctor oversee my exam remotely?

UoPeople students can take exams with an offline proctor (in person), free of charge, or with an online proctor, using ProctorU services. If you choose to Read more...

Can a proctor be anyone that I know?

It is the student’s sole responsibility to choose a proctor (exam monitor), and proctors must meet several requirements: • be responsible, Read more...

Who are the Course Instructors?

It is institutional policy that a UoPeople Course Instructor must hold, at a minimum, an earned degree that is at least one Read more...

What does my proctor need to do for me to be able to take the exam?

Proctors must meet several requirements: • be responsible, respected adults, such as a local official, supervisor at work, librarian, or a religious Read more...

How is a course conducted?

University of the People offers a unique learning experience that combines peer-based and collaborative learning with information technologies and the Read more...

Do I need to assign a proctor for every course?

University of the People students are required to successfully complete the required number of proctored exams prior to graduation according to their Read more...

How do I register for a course with a Proctored Exam?

Courses that require a proctor are marked as "required-proctored" under the type column in the course-offering list for the next term, which is Read more...

What are proctored exams?

A proctored exam is an exam that requires someone (a proctor) to oversee the student taking the exam.  Read more...

I don’t understand the assignment or course material, what shall I do?

In an open learning, online environment such as UoPeople, your fellow students are your best resource. Try e-mailing them or posting a question in the Read more...

Do I have to download any course materials?

All course materials can be accessed online. It is not necessary to download anything to a local computer. However, you will normally have the option to Read more...

How will I know that I am keeping up with the Satisfactory Academic Progress?

Undergraduate students must maintain a CGPA of 2.00 to be in good standing according to satisfactory academic progress. Master's level students must Read more...

How do I gain access to a course?

You may access your courses through our online learning platform 'Moodle'. Read more...

How can I change my e-mail address in your files?

You can edit your contact details by going to the 'Change Personal Information' page in the Self Services Portal or contacting your Program Read more...

What shall I do if I encounter a technical error while using the Virtual Learning Environment (VLE)?

If you continue to encounter a technical error, Technical Support is available through e-mail at [email protected] Please include the following Read more...

Am I able to take my exam even if my proctor does not show?

If the proctor does not show for the exam, the student will not be allowed to take the exam and will fail the course and be given the letter grade “ Read more...

Can I provide with a proctor through a third-party company/organization that offers proctoring services?

Yes you can! Students may select to use a third-party service such as ProctorU and pay directly for its services. They may also select other approved Read more...

What type of computer do I need?

UoPeople courses are completely browser based. All popular browsers (IE, FireFox, Safari, Chrome, Opera, etc.) will work and all operating systems ( Read more...

How can I see my recent assignment feedback?

There are many ways you can access your instructors' feedback. The most common method is by simply going to the same place where you uploaded the work. Read more...

Can my proctor confirm the request at any time before the new term starts?

Unfortunately proctors must approve the request during the registration period. If the proctor is not confirmed during this period, the student will not Read more...

Does my proctor need to be there for the entire exam?

Yes, your proctor is required to supervise the entire exam up until you submit the final exam.  Read more...

If I want to transfer only a few courses out of all the ones I originally requested, can I choose them after the decision has already been made by the Office of Transfer Credits?

Asking for credit evaluation does not cost money. Only if and when your transfer credit request is approved, you will be asked to pay an evaluation fee Read more...

Will I still be registered for my course if my proctor does not confirm?

Registrations for courses with a proctored exam are pending upon the approval of a proctor. Students who do not successfully identify a confirmed proctor Read more...

What do I do if my proctor has not received the e-mail from Student Services?

If a student’s proctor has not received the confirmation e-mail from Student Services, the student will need to contact their Program Advisor during Read more...

Why is there no upload box?

This is either because: • The assignment has now closed • The assignment is not yet open • You already uploaded something and the settings Read more...

Why am I not getting any e-mails and others are?

Chances are your e-mail address in your profile is either wrong or disabled. It could also be that you are not subscribed to the forums that are Read more...

How do I find course X?

Each of out degree programs has a course catalog on our website so that you can easily find information on any of our courses. You can also check out our Read more...

How do I get back to the homepage?

To access our homepage, please click our logo in the top left-hand corner of the screen or by visiting www.uopeople.edu Read more...

How can I stop all of these e-mails?

E-mails are an essential part of the way the UoPeople communicates. They are used to keep you up to date with what is going on. If you wish to reduce the Read more...

What happens if my proctor does not receive the e-mail with the code?

It is the student’s sole responsibility to verify that their proctor received such an e-mail. If the proctor did not receive such an e-mail at least Read more...